Property Management Information

Below is information for current residents living in a HOPE home in Pasadena or Glendale. For any questions about your property management company, call HOPE at 877-311-4673. 

Lotus Management Managed Properties

Rent is due on the first of each month. Please make out rent checks, cashier checks, or money orders to (Your Specific Property Code) and mail the rent to the address Lotus Property Services, Inc. 4157 East Live Oak Ave, Arcadia, CA 91006. Include your name, address, unit number, and best contact number.

Rent payments to Lotus can also be submitted online via the Appfolio Tenant Portal. Please contact Debby Garcia for any issues regarding rent payment at (626) 582-8001 ext. 110.

Have Rent Questions for Lotus Property Services, Inc.?

Please contact Debby Garcia for any issues regarding rent payment at (626) 582-8001 ext. 110. The office is open from 9:00 AM - 5:30 PM, Monday through Friday. If you must leave a voicemail message, leave your full name, address, phone number, and the question. For non-emergency issues, please expect a 24-48 hour response time.

If you have reached out to Lotus Property Services, Inc. and have not been responded to within 48hrs, you can contact HOPE directly at (877) 311-4673 or email help@hope-homes.org.

Rent Instructions

Lotus Property Services, Inc.

For standard maintenance requests, please log in to your Appfolio Tenant Portal to submit your request online.

Emergency Maintenance

If you have emergency maintenance issues, call (626) 582-8001.

If you have reached out to Lotus Property Services, Inc. and have not been responded to within 48hrs, you can contact HOPE directly at (877) 311-4673 or email help@hope-homes.org.

For more information about Lotus Property Services, Inc., visit their website at www.lotuspropertyservices.net

Maintenance Request Instructions

LIFE-THREATENING EMERGENCIES

For life-threatening emergencies, please call 911.

COMPANIES THAT SERVE YOU

About Lotus Property Services Inc.

Lotus Property Services, Inc. is one of the most innovative property management companies in Arcadia. Whether you’re an accidental landlord with a single-family residence or an experienced investor with multi-family properties, our dedicated team of professionals provides the kind of high-touch customer service you want to accomplish your goals. Read more about Lotus Property Services, Inc. at www.lotuspropertyservices.net