Property Management Information
Below is important information for current residents living in a HOPE home. Please read the information for the property management company that manages your home. For any questions about your property management company, call HOPE at 877-311-4673.
Information on Managed Properties
Rent is due on the first of each month. Please make personal checks, cashier's checks, or money orders payable to Home Ownership for Personal Empowerment, Inc. and mail the rent to the address
P.O. Box 80719, City of Industry, CA 91716-8415. Include your name/provider's name and address.
Have Rent Questions?
For questions related to paying rent, contact our Rent Assistance Line at
(877) 311-4673 and dial #2, or email help@hope-homes.org.
Rent Instructions
HOPE, Inc. Managed Homes:
For standard maintenance requests, after-hour maintenance, and emergency requests, please contact HOPE, Inc. at (877) 311-4673 or via email at help@hope-homes.org. When placing a service request, it is important you state that you are calling from a HOPE Inc. property, the contact’s full name, property address, and phone number.
For life-threatening emergencies, please contact 911.
For housing-related needs that require escalation, please contact HOPE, Inc. at (877) 311-4673 or via email at help@hope-homes.org
Maintenance Request Instructions
Rent is due on the first of each month. Please make out rent checks, cashier checks, or money orders to HOPE Inc. and mail the rent to the address Appleby Property Management, 119 Linden Ave. Long Beach CA 90802. Include your name, address, unit number, and best contact number.
You can also choose to pay on-line though the Appleby Appfolio portal. Appleby will be sending more information about this electronic option in the coming weeks.
Have Rent Questions for Appleby Property Management?
For questions related to paying rent, contact (562) 432-3322 Ext. 21, and inform them that you have a rent question. If you must leave a voicemail message, leave your full name, address, phone number, and the question. For non-emergency issues, please expect a 24-48 hour response time.
If you have reached out to Appleby Property Management and have not been responded to within 48hrs, you can contact HOPE directly at help@hope-homes.org.
Rent Instructions
Appleby Property Management
For standard maintenance requests are to be placed with Appleby Property Management by phone at (562) 432-3322 Ext. 21, online through Appfolio portal, or in person at the Appleby office at 119 Linden Ave. Long Beach Ca, 90802..
After-Hours, Holiday, or Emergency Maintenance
If you have after-hours, holiday, or emergency maintenance issues, call (562) 225-7117. After-hours is considered Saturday, Sunday, or any other day after 5 PM and before 8 AM.
If you have reached out to Appleby Property Management and have not been responded to within 48hrs, you can contact HOPE directly at (877) 311-4673 or email help@hope-homes.org.
For more information about Appleby Property Management visit their website at www.applebypropertymanagement.com
Maintenance Request Instructions
Rent is due on the first of each month. Please make out rent checks, cashier checks, or money orders to (Your Specific Property Code) and mail the rent to the address Lotus Property Services, Inc. 4157 East Live Oak Ave, Arcadia, CA 91006. Include your name, address, unit number, and best contact number.
Rent payments to Lotus can also be submitted online via the Appfolio Tenant Portal. Please contact Debby Garcia for any issues regarding rent payment at (626) 582-8001 ext. 110.
Have Rent Questions for Lotus Property Services, Inc.?
Please contact Debby Garcia for any issues regarding rent payment at (626) 582-8001 ext. 110. The office is open from 9:00 AM - 5:30 PM, Monday through Friday. If you must leave a voicemail message, leave your full name, address, phone number, and the question. For non-emergency issues, please expect a 24-48 hour response time.
If you have reached out to Lotus Property Services, Inc. and have not been responded to within 48hrs, you can contact HOPE directly at (877) 311-4673 or email help@hope-homes.org.
Rent Instructions
Lotus Property Services, Inc.
For standard maintenance requests, please log in to your Appfolio Tenant Portal to submit your request online.
Emergency Maintenance
If you have emergency maintenance issues, call (626) 582-8001.
If you have reached out to Lotus Property Services, Inc. and have not been responded to within 48hrs, you can contact HOPE directly at (877) 311-4673 or email help@hope-homes.org.
For more information about Lotus Property Services, Inc., visit their website at www.lotuspropertyservices.net
Maintenance Request Instructions
LIFE-THREATENING EMERGENCIES
For life-threatening emergencies, please call 911.
COMPANIES THAT SERVES YOU
About Appleby Property Management
Appleby Property Management is a full service property management company serving Southern California since 1984. We have been assisting owners and homeowners for many years. Many communities commend us for our huge involvement in creating a better environment for our many residents. There is no problem that is too big for us! Read more about Appleby Property Management at www.applebypropertymanagement.com.
About Lotus Property Services Inc.
Lotus Property Services, Inc. is one of the most innovative property management companies in Arcadia. Whether you’re an accidental landlord with a single-family residence or an experienced investor with multi-family properties, our dedicated team of professionals provides the kind of high-touch customer service you want to accomplish your goals. Read more about Lotus Property Services, Inc. at www.lotuspropertyservices.net
About AAA Facility Services
AAA Facility Services is a California-based, full-service construction, facility maintenance, and repair firm. In business since 1995, AAA Facility Services provides quality service at a competitive cost across the United States. Services include construction, plumbing, electrical, and repair maintenance. Read more about AAA Facility Services at www.aaafacilityservices.com
About All Time Maintenance
All Time Maintenance is a team of experienced and dedicated professionals who are passionate about helping assist residents with their maintenance and renovation needs. They have been in business since 2012 and have a proven track record of success. They are committed to providing residents with the highest quality services and providing excellent customer service, going the extra mile to make sure residents are satisfied in the quickest way possible. Read more about All Time Maintenance at www.alltimemaintenance.com.